Privacy Policy

This Privacy Policy describes how No Kinks Manual Therapy (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you use our website (the “Site”) or our services.

1. Information We Collect

We may collect the following types of Personal Information:

• Personal Identifiers: Your name, email address, phone number, and mailing address.
• Health Information: Information related to your health conditions, medical history, and treatment goals. This information is collected solely for the purpose of providing you with appropriate and effective manual therapy services.
• Payment Information: Credit/debit card information or other payment details when you book or pay for services.
• Usage Data: Information about how you use our Site, including your IP address, browser type, pages viewed, and time spent on the Site.
• Other Information: Any other information you voluntarily provide to us, such as feedback or testimonials.

2. How We Use Your Information

We may use your Personal Information for the following purposes:

• To Provide Services: To provide you with the manual therapy services you request, including scheduling appointments, processing payments, and communicating with you about your care.
• To Improve Our Services: To analyze how our Site and services are used and to make improvements.
• To Send You Marketing Communications: To send you emails and other communications about our services, promotions, and events. You may opt out of receiving these communications at any time.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your Personal Information with the following third parties:

• Service Providers: We may share your information with third-party service providers who help us operate our Site and provide our services, such as payment processors and email marketing platforms. These service providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

4. Your Choices

You have the following choices regarding your Personal Information:

• Access and Correction: You may request access to your Personal Information and request that we correct any inaccuracies.
• Opt-Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly.

5. Security

We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: anna@nokinksmanualtherapy.ca

Effective Date: July 10th, 2024